email to DirecTV customer service
I am puzzled by the exclusion of HD programming in the standard NFL package this year. Last year with the standard subscription I was able to enjoy the games in HD. I already have the HD package which should enable me to watch any HD programming on any network that I am suscribed to (ie HBO in HD as an HBO suscriber). This appears to me like another way for you to increase prices. If one is not interested in the NFL sportsmix or shortcuts one should still have the HD option on the standard ticket. I have been getting this package for 10 years or so and this is the first time that I feel that as consumers we are being taken advantage of. With HD becoming the standard rather than a luxury why would you go from providing it as part of the NFL ticket to charging for it, this seems anti-progressive.