Originally Posted by jobberone
I agree that's part but I think they all know it's hard to switch carriers. I have unlimited data on just my phone which is nice. However, I don't really ever go over on my plan because no one uses that too much. There is way many Wifi spots these days.
The biggest reason I see is I have 4 phones. My adult children are always taking my upgrades (it's amazing how many times their phones are destroyed when they want a new phone). But paying off my contract then buying 4 new phones is going to be a big hit. That's what they are counting on. Oh, they are polite but they aren't very nice. And I'm still not saying the biggie.
Yeah, I don't even come close to going over 1gb of data most months. But wouldn't you say it's hard to switch carriers because of the contracts? Maybe I'm not seeing it because I don't have kids and don't know what it's like to bring all of those people along with you to a new carrier.
I just don't understand why they can't help out their long term customers. It's not like we're trying to scam them out of a phone or money.