people regularly deal with the cable companies..outages and many other problems. Cable overcharges grossly, so I usually call up every 6 months and complain, and I can usually find a CSR who will appease me by continuing to give me their introductory promotional prices. I have signed up for automatic payments, and every month, they charge me a late fee/return check fee making me call them up to take the charges off. I regularly have interruptions in my OnDemand services, and at least a couple of times per year have to call them up to have them reset my cable box. so yes, if this is another contention, I want to blame the cable company because they suck, and I cannot wait until the day I live in a place where I will have the choice to switch to FIOS or satellite