I have a DEll PC w/ XP..............Home networked w/ Linksys router.....I have not been able to get on the internet for about a month now. Called Road Runner...not the problem, still could not get on. Ran a Spy ware program........system perfectly clean Called Road Runner again had a IP add. assigned to the PC Still can't get on the internet. When I bootup this is what appears on the screen: Spooler Subsystem App encountered a problem and needed to close. We have created error report that you can send to help improve Spooler Subsystem app. the error report contains.....This error report includes info regarding the condition of Spooler SubSystem App when the problem occurred, the operation system version and computer hardware in use, and the internet Protocol (IP) address of your computer. The following files will be included in this report. C:\DOCUME1Weldon 1, WEL\LOCALS\Temp\WER4.tmp.dir01\spoolsv exe.,mdmp C:\DOCUME 1\WELDON 1.WEL\LOCALS 1||Temp\WER.4tmp.dir01\appcompat.txt. Of course I can't send the error repot because I can't get on the net. Some please HELP!!!