Jerry the GM is a problem but not because he's there everyday. He should be around a lot. Jerry the owner not so much. This is why you should have a distant owner who occasionally sees the players and asks about their family and why you need on hands on GM. He's not that great of a GM anyway to be nice. I agree with WG that this is a fluff piece and he should have taken Spears down the rabbit hole and asked some penetrating f/u questions.