Life so easy and complicated at the same time

[5Stars]

So, my computer crashed big time so I had to do a total refresh, lost everything, account numbers and some other not really important numbers and passwords. I've been working on restoring back for the last three days. I got almost everything up and running except my email account...I forgot the password and my username to my internet provider. Stupid is as stupid does.

So I go to their page and try to retrieve both, and nothing but those talking bots...cannot connect with a live agent.

It makes me enter some info and they tell me that will send me my username to my email? I cannot get into my email because I don't know my password that is why I called.

Then it tells me to enter my email account number and they will send my password after I change it to my email.

What in the hell do I do now?

 

[Runwildboys]

So, my computer crashed big time so I had to do a total refresh, lost everything, account numbers and some other not really important numbers and passwords. I've been working on restoring back for the last three days. I got almost everything up and running except my email account...I forgot the password and my username to my internet provider. Stupid is as stupid does.

So I go to their page and try to retrieve both, and nothing but those talking bots...cannot connect with a live agent.

It makes me enter some info and they tell me that will send me my username to my email? I cannot get into my email because I don't know my password that is why I called.

Then it tells me to enter my email account number and they will send my password after I change it to my email.

What in the hell do I do now?

It doesn't give the option of texting you?

 

[5Stars]

It doesn't give the option of texting you?

No...but other sites did, like my bank and stuff. They wanted my phone number and they send me a code to reset an account...not this internet provider. Hurts my tiny brain!

 

[Runwildboys]

No...but other sites did, like my bank and stuff. They wanted my phone number and they send me a code to reset an account...not this internet provider. Hurts my tiny brain!

This was just on your computer? Don't you have the same email account on your phone?

 

[5Stars]

This was just on your computer? Don't you have the same email account on your phone?

My phone works alright...oh...I think you might have given me a hint because I had not thought about that! I only use my computer and not my phone....hmmm?

 

[Runwildboys]

My phone works alright...just my puter.

Right. Can't you get the email they want to send you on your phone?...on which your password is saved?

 

[5Stars]

Right. Can't you get the email they want to send you on your phone?...on which your password is saved?

Damn...I just checked my phone and they send me the site to change all above crap...been there and done that...just like my first post.

 

[Oz-of-Cowboy-Country]

Right. Can't you get the email they want to send you on your phone?...on which your password is saved?

Tech genius Runwildboys. Way to go.

 

[Creeper]

Computer security is getting out of control. Much of the time extra security isn't even required.