YosemiteSam
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Wow, what is that, four issues now? iMaps, WiFi, scuffs, and purple lens flares in the camera when facing bright lights?
Gizmodo sensationalized the title though. Apple basically just said don't point it directly at bright lights.
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Apple Acknowledges iPhone 5 Camera Problem, Says You’re Holding It Wrong
After initially denying it, Apple has acknowledged the iPhone 5's purple flare camera problem in an email to a Gizmodo reader. Their solution: "Angle the camera away from the bright light source when taking pictures."
Here's their complete answer:
Complete Story
Gizmodo sensationalized the title though. Apple basically just said don't point it directly at bright lights.
========================================
Apple Acknowledges iPhone 5 Camera Problem, Says You’re Holding It Wrong
After initially denying it, Apple has acknowledged the iPhone 5's purple flare camera problem in an email to a Gizmodo reader. Their solution: "Angle the camera away from the bright light source when taking pictures."
Here's their complete answer:
Dear Matt,
Our engineering team just gave me this information and we recommend that you angle the camera away from the bright light source when taking pictures. The purple flare in the image provided is considered normal behavior for iPhone 5's camera. If you wish to reach me regarding this case number *********, please contact me at 1-877-***-**** ext. *******. I currently work Thursday-Monday: 7:00am - 3:30pm Mountain Time. If you reach my voicemail, please leave your name, phone number, case number and the best time to reach you. Email is ***********@apple.com.
Sincerely,
Debby
AppleCare Support
Our engineering team just gave me this information and we recommend that you angle the camera away from the bright light source when taking pictures. The purple flare in the image provided is considered normal behavior for iPhone 5's camera. If you wish to reach me regarding this case number *********, please contact me at 1-877-***-**** ext. *******. I currently work Thursday-Monday: 7:00am - 3:30pm Mountain Time. If you reach my voicemail, please leave your name, phone number, case number and the best time to reach you. Email is ***********@apple.com.
Sincerely,
Debby
AppleCare Support
Complete Story