cowboyblue31
Active Member
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My PlayStation 3 died last Saturday.
It started out of nowhere, it would take games, blu-rays or DVDs, but It wouldn't read them! Just made this really weird noise, and eject the disk back out.
Odd thing though, the very first time it did this, a DVD I had rented from Redbox, it scratched it, and left a perfect circle scratch around the DVD.
I was headed out the door to get a new one when the wife reminded me she had purchased the extended warranty at Wal-Mart when she purchased it back in Dec. of 2009.
I called warranty logistics, and sure enough, they told me to send it in. My warranty (two year) started a year after the original warranty was up(one year). I was lucky. Wasn't ready to drop $250 on a new system.
I guess my question is guys and gals, have any of you here ever dealt with this company? They sent my packing slip that same day, I sent it out Monday, and they sent me an email stating they received it today, and are already working on it.
I googled the company for some info, and a lot of folks have had pretty bad experiences with them. Here is hoping I don't, I just want it fixed, and hopefully back sometime next week in time for me and my son to watch the Avengers!
It started out of nowhere, it would take games, blu-rays or DVDs, but It wouldn't read them! Just made this really weird noise, and eject the disk back out.
Odd thing though, the very first time it did this, a DVD I had rented from Redbox, it scratched it, and left a perfect circle scratch around the DVD.
I was headed out the door to get a new one when the wife reminded me she had purchased the extended warranty at Wal-Mart when she purchased it back in Dec. of 2009.
I called warranty logistics, and sure enough, they told me to send it in. My warranty (two year) started a year after the original warranty was up(one year). I was lucky. Wasn't ready to drop $250 on a new system.
I guess my question is guys and gals, have any of you here ever dealt with this company? They sent my packing slip that same day, I sent it out Monday, and they sent me an email stating they received it today, and are already working on it.
I googled the company for some info, and a lot of folks have had pretty bad experiences with them. Here is hoping I don't, I just want it fixed, and hopefully back sometime next week in time for me and my son to watch the Avengers!