Post your good customer service stories

[Creeper]

Delete, you might need another refund in the future

They just offered me a $50 gift card to delete my review. So I deleted it.

 

[Creeper]

They just offered me a $50 gift card to delete my review. So I deleted it.

This story gets more fascinating by the day.

Earlier this morning I received an email from someone named Judy, they are in China so I am sure that is not a real name, offering me $50 to delete the review I wrote on Amazon. A few minutes ago I received another email, this time from "Gladys".

It reads:

"Hello
You haven't replied to my message yet.
I'm from China.
Maybe my English is not good, or the translation is wrong, I can't express my meaning clearly.
If I don't convince clients to delete enough reviews, I risk losing my job
It is not easy to have a job in these difficult times, and I need this income to support my family
You can help me if you don't mind. We'd like to give you a refund of $30 gift card
Can you tell us more about what you think?
please reply to me"

Like I said, my review was not that negative. I wonder what they would have offered my if I wrote a really bad review! Maybe I should have held out of $100! Keep in mind they let me keep the dehumidifier that cost $175 after reimbursing the full amount.