MULTIMEDIA CENTER HELP The MultiMedia Center provides you with the option of viewing, listening, or downloading your favorite Dallas Cowboys multimedia programming. LIVE programming is streamed in both audio and video. To watch video you must have a high-speed connection to the Internet. If you have an older computer system or if you use a dial-up connection you can still listen to the programming using the audio stream. A list of video requirements are listed below.
The MultiMedia Center requires
Adobe Flash Player 9 to play the audio/video clips.
Browser Recommendations:
Microsoft Windows Users
Miscrosoft Internet Explorer 7
Firefox 3
Click Here to download and install the latest Firefox browser
Macintosh Users
Safari 2.0
Firefox 3
System Recommendations:
Microsoft Windows Users
Microsoft Internet Explorer 7, or Firefox 3
Adobe Flash Player 9
256 megabytes (MB) of RAM - 512 MB recommended
1024 x 768 or higher resolution
16-bit sound card
Speakers/headphones
UPGRADE to the latest Adobe Flash Player for Windows
Macintosh Users
Mac OS X 1.3 "Panther" with Adobe Flash Player 9
Mac OS X 1.4 "Tiger" with Adobe Flash Player 9
Safari 1.3, Safari 2.0, or Firefox 3
256 megabytes (MB) of RAM - 512 MB recommended
1024 x 768 or higher resolution
Speakers/headphones
UPGRADE to the latest Adobe Flash Player for Macs
FAQ What do I do if the MultiMedia center pulls up but the files don't play?
You need to make sure you have the Adobe Flash Player 9+ installed on your computer.
What are the recommended computer specifications required to view videos using the MultiMedia Center?
Microsoft Windows: Vista, 2000 or XP - Microsoft Internet Explorer 7, or Firefox 3 - Adobe Flash Player 9+ - 256 megabytes (MB) of RAM - 1024 x 768 or higher resolution - 16-bit sound card - Speakers/headphones Macintosh - Mac OSX - Safari 1.3, or Firefox 3 - Adobe Flash Player 9+ - 256 megabytes (MB) of RAM - 1024 x 768 or higher resolution - Speakers/headphones
What are the bandwidth requirements to watch video using the MultiMedia Center?
The MultiMedia Center player requires approximately 300KBps of bandwidth for operation, though this number varies based on individual usage.
What happens when the video clip keeps buffering in the player?
You do not have enough bandwidth to the Internet. You need a high-speed connection to watch the video.
What happens when the video freezes but I can still hear the audio playing?
You do not have enough bandwidth to the Internet. You need a high-speed connection to watch the video.
How do I download podcast files?
Click on the video/audio you want to download. On the right hand side where the video/audio title and description are is a download link. If you click the download link it will start playing the MP3. You can also right-click the download link and select "Save As" to save the MP3 to your hard drive.
