Directv - How to save MONEY

[Risen Star]

I hear these stories every year. Last time I tried I ended up paying $10 more.

Pfffttt.

 

[RonSpringsdaman20]

I hear these stories every year. Last time I tried I ended up paying $10 more.

Pfffttt.

lol

 

[RonSpringsdaman20]

I saved a lot by cancelling it. Netflix and Hulu are $16/mo. combined with better programs. I am enjoying tv ten times more than I did with direct tv. I run a High Definition antenna into a Tivo box and get about 20 uncompressed high definition channels including MeTV, antenna TV, Ion, Ion life, three PBS channels, Get TV, The CW, TVQ. The Tivo box allows me to time shift all programs to watch when I want.

When HBO switches to online subscriptions... I'm out....

Watch football @ the bars..
Watch Ncaa tourney @ bars..
Basketball ticket online...
Espn online (fútbol,college sports)
ABC,FOX,NBC,CBS
HBO & Netflix is all I need outside of that.

 

[bb721]

For the record, I think they're trying to upgrade everyone to the Genies. I get TV messages all the time about upgrading to the Genies. I just don't have the time to wait around all day for a DTV rep to show up, although it would be very convenient.

My bill's $115, BTW, with no premium channels.

I spoke with Customer Retention this morning and was told that they can Drop Ship the Genies so no need to hang around waiting for DTV to show up. I've heard that installation is very simple and straightforward, although I haven't actually had my hands on one yet to confirm.

 

[Doc50]

It all depends on who you get on the phone.

I've called before and gotten help with the bill and then other times, gotten someone that basically just wanted to get off the phone. Companies should do stuff like this more often for long term customers, seems like they love giving discounts to get new customers but aren't nearly as interested in rewarding loyal customers.

Agreed.

Just did the same thing last week -- was threatening to cancel, etc, etc.
The rep I talked with reduced my Sunday Max to about $150, but wouldn't comp it.
When I tried to get some compensation for the slow signal-processing genie for which they are not sending replacements, I was told they could send the older model DVR for each site that the genie occupies. That would be a downgrade, not near the memory or consecutive recording ability, and would come with a 2 yr binding contract. I inquired further and found that I still have 6 mos om my current new equipment contract, and would have to pay $20 per month as penalty if I cancel now.

My plan is to wait for the proposed genie software fix, take my current contract for the additional 6 mos, then call again to cancel.
They need to make me a better offer, or I'll just terminate, and get everything off the net.