calico
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I have lived here for 3 years and in 3 different apartments during that time. They cleaned house of their office and now this place is just a joke compared to what it used to be.
I just received a letter from them basically threatening me to give them a written answer to their new leasing terms that just happen to add $200 per month onto my current rate...and if I do not, then they will add more because this is their friendly spring "deal".
Not to mention that they charged my brother, who just transfered apartments in the same complex, $2,000 for damages. They claimed he needed a new refridgerator, stove, dishwasher, resurfacing of the floor, kilzing (sp) and much much more.
They told him it would be cheaper to replace the appliances that he damaged instead of fixing them...but after 10 mins on line, he had found all the replacement parts for $250.
They are basically charging him for things that are either their fault (water damage from a neighbor's burst pipe) or replacing a fridge that stops working every week. They just want him to pick up the tab.
I am sorry about this nothing rant thread, but I just cannot believe they think they have great customer service.
If you live in Austin or are moving to Austin, avoid Amli on Monterey Oaks like the plague.
I just received a letter from them basically threatening me to give them a written answer to their new leasing terms that just happen to add $200 per month onto my current rate...and if I do not, then they will add more because this is their friendly spring "deal".
Not to mention that they charged my brother, who just transfered apartments in the same complex, $2,000 for damages. They claimed he needed a new refridgerator, stove, dishwasher, resurfacing of the floor, kilzing (sp) and much much more.
They told him it would be cheaper to replace the appliances that he damaged instead of fixing them...but after 10 mins on line, he had found all the replacement parts for $250.
They are basically charging him for things that are either their fault (water damage from a neighbor's burst pipe) or replacing a fridge that stops working every week. They just want him to pick up the tab.
I am sorry about this nothing rant thread, but I just cannot believe they think they have great customer service.
If you live in Austin or are moving to Austin, avoid Amli on Monterey Oaks like the plague.