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The 14 fast-food restaurants Americans love most
Emmie Martin
Quick, cheap, and satisfying: fast-food restaurants are designed to please the customer.
A $225 billion industry that's universally associated with American culture, fast food evokes , with millions of customers developing for their favorite chains.
Business Insider recently teamed up with , a food-service industry expert and media outlet, to compile . Using proprietary data collected by Restaurant Business and its sister research firm , we looked at nearly 100 of the largest US chains and rated them on three criteria that we considered the most telling for all-around fast-food excellence: financial performance, customer satisfaction, and overall value. (Read more about the methodology ).
Here, we rank the by their customer satisfaction ranking.
As it seems, customers tend to gravitate toward more specialized and regional brands that offer a higher-quality experience, including fresh, sustainable ingredients, at an affordable price, according to Restaurant Business.
Keep reading to see the 14 fast-food chains Americans love most.
14. Jamba Juice
13. Schlotzsky's
12. Jason's Deli
11. McAlister's Deli
10. The Habit Burger Grill
9. Jersey Mike's Subs
8. Fuddruckers
7. Krispy Kreme
6. Raising Cane's Chicken Fingers
5. In-N-Out Burger
4. Ben & Jerry's
3. Papa Murphy's Pizza
2. Chick-fil-A
1. Firehouse Subs
Read much more: The 14 fast-food restaurants Americans love most
Emmie Martin
Quick, cheap, and satisfying: fast-food restaurants are designed to please the customer.
A $225 billion industry that's universally associated with American culture, fast food evokes , with millions of customers developing for their favorite chains.
Business Insider recently teamed up with , a food-service industry expert and media outlet, to compile . Using proprietary data collected by Restaurant Business and its sister research firm , we looked at nearly 100 of the largest US chains and rated them on three criteria that we considered the most telling for all-around fast-food excellence: financial performance, customer satisfaction, and overall value. (Read more about the methodology ).
Here, we rank the by their customer satisfaction ranking.
As it seems, customers tend to gravitate toward more specialized and regional brands that offer a higher-quality experience, including fresh, sustainable ingredients, at an affordable price, according to Restaurant Business.
Keep reading to see the 14 fast-food chains Americans love most.
14. Jamba Juice
13. Schlotzsky's
12. Jason's Deli
11. McAlister's Deli
10. The Habit Burger Grill
9. Jersey Mike's Subs
8. Fuddruckers
7. Krispy Kreme
6. Raising Cane's Chicken Fingers
5. In-N-Out Burger
4. Ben & Jerry's
3. Papa Murphy's Pizza
2. Chick-fil-A
1. Firehouse Subs
Read much more: The 14 fast-food restaurants Americans love most