In-n-out is the FAIL

[Hoofbite]

Did you even read the OP?

Was jokin. Next time, I'll try to include an emoticon.

 

[tupperware]

There is a more reliable way to ensure places do not put certain ingredients on the stuff you order.

The trick is, tell them "No onions please, I'm highly allergic".

GF HATES onions and when I order stuff that may contain onions I say that.

 

[Hoofbite]

There is a more reliable way to ensure places do not put certain ingredients on the stuff you order.

The trick is, tell them "No onions please, I'm highly allergic".

GF HATES onions and when I order stuff that may contain onions I say that.

Good thing your GF isn't or else she'd probably have a reaction every time she ate fast food.

Simply preparing the food in the same area can set someone off.

 

[ethiostar]

I hope your $50 Gift Card doesn't arrive in the mail Loaded with onions. lol

 

[tupperware]

Good thing your GF isn't or else she'd probably have a reaction every time she ate fast food.

Simply preparing the food in the same area can set someone off.

Yeah I understand, but she just hates them that much so I do what it takes to make sure they don't screw it up.

I'm not a guy who likes to complain.

Another trick (But one I don't use) a friend told me about. If a restaurant asks you to pull forward to wait for your order, don't pull forward. Apparently the idea is that they won't forget about you, which has actually happened to me before and also get your food out to you faster. Me personally though, I'd be worried what they might do to my stuff.:ralph:

 

[tupperware]

I hope you're $50 Gift Card doesn't arrive in the mail Loaded with onions. lol

What would be better is to send him a ton of coupons for a burger that contains onions by default, lol.

 

[urface59]

Onions are good on hamburgers

 

[yimyammer]

I'm in Dallas too, did you go to the one on Caruth?

I went there on a Sunday around 3 pm (mind you, its smoking hot right now in Dallas) and the line for the drive thru was so long that it extended down the service road and cops had to be hired to place cones and direct traffic, easily an hour wait and people kept coming.

I was in that line for about 10 minutes assuming it was just traffic, when I looked out the window and realized it was the line for the drive thru, I pulled around through the adjacent parking lot and figured I'd just go inside.

That line was out the door, WTH????

I gave up, came back on Tuesday around 1, the line was still down the service road but the line for inside wasn't very long, so I went inside and got an animal style double with animal style fries.

Previously I had tried this place in Vegas about 10 years ago and couldn't understand the hype.

10 years later, nothing has changed.

It's remarkable to me how hyped up people are over what is IMO a very mediocre burger.

I'd love to own one though, they're printing money!

 

[Fizziksman]

Why does everybody have to act like they are too good for fast-food?

 

[locked&loaded]

I hope they keep giving you onions, atleast until you learn that they are delicious.

 

[locked&loaded]

Learn how to order. The sauce is not called "animal sauce." It's called "spread." The only animal on the menu is "animal style." It comes with grilled onions.

Sounds like you were trying to be cool and order off the not so secret menu and ***** it up.

The TRUTH comes out!

Looks like this guy owes in n out a certificate

 

[jimmy40]

So, last week I finally went to 1 of the new In-n-outs here in Dallas. Of course, I had to wait 30 min. in the drive through. I get my order and drive home. I didn't check my order because they take it TWICE before you get your food. No reason to mess it up, right? Wrong. I ordered a Double-double with ONLY CHEESE, MEAT, and ANIMAL SAUCE. When I get home, it's LOADED with onions.

I called the hotline to tell them. They are extremely apologetic, and immediately send out 3 coupons for FREE combos. Cool.

I go today to redeem a coupon. Wait in line 30 minutes, again, tell them slowly "only CHEESE, MEAT, and ANIMAL SAUCE. Ya'll messed up my order last time. Make sure it's correct."

I get to the drive through, get my food, and it's WRONG. Onions all over it. I say " I need to speak to the manager IMMEDIATELY." He comes to the window. I tell him "this is the SECOND time you messed up my order. This is completely UNACCEPTABLE. I want only CHEESE, MEAT, and ANIMAL SAUCE. NO ONIONS.

He says "ok, we'll make you a new burger and fries." He hands me the burger and fries. I drive off. There's no way this order is WRONG, right?

NOPE. ****ED IT UP AGAIN. ONIONS all over the burger. AT this point I've told them 5 times, NO ONIONS.

I got more coupons for free combos on the way, and a call from the Division Manager. I fully expect atLEAST a $50 gift card.

**** IN-N-OUT. I feel stupid for waiting that long to get the most overrated burger on the planet.

/rant.

so after all the screwups you still drove away without checking your order? They were probably laughing and saying "look, he drove off again". :laugh2:

 

[jimmy40]

You driving 35 minutes out of the way is not the joints fault.

don't you know that every customer that has an issue at any store drove at least 35 miles to get there?

 

[Rynie]

When i said animal sauce, they said "so you want the spread only, no onions?". Yes, i called it the wrong thing the first time, today i said "spread only", so today's mistakes were not my fault. Whatevs, i was heated earlier when i made this thread, but i have since calmed down.i will just get mustard and ketchup only next time.

 

[tupperware]

When i said animal sauce, they said "so you want the spread only, no onions?". Yes, i called it the wrong thing the first time, today i said "spread only", so today's mistakes were not my fault. Whatevs, i was heated earlier when i made this thread, but i have since calmed down.i will just get mustard and ketchup only next time.

Oh no you won't either. You'll get your onions and you'll LIKE them.

 

[urface59]

 

[rkell87]

You driving 35 minutes out of the way is not the joints fault.

In my experience, it is very common for orders to come out wrong at fast food places. Sounds like you came out on top in the end with the free stuff and only having to scrape off a few onions. Not that big a deal in the whole scheme of things.

With our poor education system, we are going to see more and more order screw ups at these places. At least they don't have to write in cursive.

c'mon man, you know they screwed it up BECAUSE they wrote it in cursive.

 

[Eric_Boyer]

The reason I "lost my crap" is because I drove 35 minutes there, and waited another 30 minutes in line. Dumb? Yes, but I shouldn't be rewarded with a burger I can't eat. Just saying.

...and yes. I will now have the NEXT SIX meals for free, because of onions. I've never been one to complain, but I've even gotten $100 off a meal I already ate at Wolfgang Puck's restaurant too. haha.

the questionable part is you not checking your order before pulling away from the drive through window. I can see maybe once, but if they kept getting it wrong I would absolutely not move an inch until I opened and inspected every single thing I paid for.

 

[CowboyMcCoy]

the questionable part is you not checking your order before pulling away from the drive through window. I can see maybe once, but if they kept getting it wrong I would absolutely not move an inch until I opened and inspected every single thing I paid for.

The trick is not to order the spit burger, so I won't reorder. It's not like we're talking gourmet cooking here.

 

[CliffnDallas]

I always thought "In and Out" was a poor choice of names.