LOL. You actually believe Kraft doesnt know whats going on within his business?
I had my own business for 5 years, and I am still a little involved with it when needed. It has been 10 years now, but it is still going strong.
Though small and had 4 to 6 employees at any one time, but also had 2 to 4 sub contractors for certain duty's. Such as cleaning, lawn maintenance, entertainment.
I worked a full time job also. But I still had full control over it all. I did all my own paperwork, banking most of the time, unless someone ran to make a deposit at the bank for me at times.
I allowed some to do any ordering for supplies, but I still kept up on what they were doing. So they did not go overboard.
When I tried to give them more authority to take pressure off of myself and clear up some time. It did not work all the time, I still over seen everything.
So if I ever had a much bigger business I would do the same. Maybe not the everyday operations, but sure would want to know the "game plan" as to what was going on.
They must tell me what their ideas and thoughts were. However owning a small business, is far different. But there are still the comparisons as to wanting to know what is going on.
In my case it was my money and far less than what Jerry is concerned with, and the people that worked for me were not all that great at business decisions as what they thought. However, Jerry trusts his guys for this, as all owners. But they still want to know.