Secrets that waiters aren't telling you

WoodysGirl

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User post: 13 Things Your Waiter Won't Tell You user
by Reader's Digest Magazine, on Tue Jun 23, 2009 10:24am PDT 783

Waiters share insider secrets about restaurants -- from tipping to what days to avoid dining out


Photo: Clipart.com

1. Avoid eating out on holidays and Saturday nights. The sheer volume of customers guarantees that most kitchens will be pushed beyond their ability to produce a high-quality dish.

2. There are almost never any sick days in the restaurant business. A busboy with a kid to support isn't going to stay home and miss out on $100 because he's got strep throat. And these are the people handling your food.

3. When customers' dissatisfaction devolves into personal attacks, adulterating food or drink is a convenient way for servers to exact covert vengeance. Some waiters can and do spit in people's food.

4. Never say "I'm friends with the owner." Restaurant owners don't have friends. This marks you as a clueless poseur the moment you walk in the door.

5. Treat others as you want to be treated. (Yes, people need to be reminded of this.)

6. Don't snap your fingers to get our attention. Remember, we have shears that cut through bone in the kitchen.

7. Don't order meals that aren't on the menu. You're forcing the chef to cook something he doesn't make on a regular basis. If he makes the same entrée 10,000 times a month, the odds are good that the dish will be a home run every time.

8. Splitting entrées is okay, but don't ask for water, lemon, and sugar so you can make your own lemonade. What's next, grapes so you can press your own wine?

9. If you find a waiter you like, always ask to be seated in his or her section. Tell all your friends so they'll start asking for that server as well. You've just made that waiter look indispensable to the owner. The server will be grateful and take good care of you.

10. If you can't afford to leave a tip, you can't afford to eat in the restaurant. Servers could be giving 20 to 40 percent to the busboys, bartenders, maître d', or hostess.

11. Always examine the check. Sometimes large parties are unaware that a gratuity has been added to the bill, so they tip on top of it. Waiters "facilitate" this error. It's dishonest, it's wrong-and I did it all the time.

12. If you want to hang out, that's fine. But increase the tip to make up for money the server would have made if he or she had had another seating at that table.

13. Never, ever come in 15 minutes before closing time. The cooks are tired and will cook your dinner right away. So while you're chitchatting over salads, your entrées will be languishing under the heat lamp while the dishwasher is spraying industrial-strength, carcinogenic cleaning solvents in their immediate vicinity.

From Waiter Rant: Thanks for the Tip-Confessions of a Cynical Waiter by The Waiter (Ecco/HarperCollins)

More Must-Reads from Reader's Digest:
13 Things Your Pizza Guy Won't Tell You

13 Things Your Dry Cleaner Won't Tell You

13 Things Your Grocer Won't Tell You


http://shine.yahoo.com/channel/food/user-post-13-things-your-waiter-wont-tell-you-479179/
 

Yeagermeister

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13. Never, ever come in 15 minutes before closing time. The cooks are tired and will cook your dinner right away. So while you're chitchatting over salads, your entrées will be languishing under the heat lamp while the dishwasher is spraying industrial-strength, carcinogenic cleaning solvents in their immediate vicinity.

I had an asst manager that closed early one night. He had already cashed out the register and I was cleaning the table when a couple of customers tried to come in. The wouldn't go away until I told them we were closed. They went to a sister restaurant and called the office the next day to complain. The manager asked me about it the next day. I asked him what was I supposed to do without money? I never saw that asst manager again. :laugh2:
 

Faerluna

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Yeagermeister;2824100 said:
I've never know a restaurant owner so I don't have that problem.

True story -

"Yea, I know your boss, the manager..Tim. He always hooks us up."

"Tony?"

"Yea, him."

:rolleyes:
 

Hostile

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I hate this stuff. I think any waiter, cook, bus boy, or whatever who messes with someone's food, even someone as galling as Springs1, should be prosecuted and forced to eat nasty stuff.
 

CF74

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I never complain at restaurants, if they get my order wrong I just leave...:cool:
 

JohnnyHopkins

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Hostile;2824285 said:
I hate this stuff. I think any waiter, cook, bus boy, or whatever who messes with someone's food, even someone as galling as Springs1, should be prosecuted and forced to eat nasty stuff.

I hate to tell you, it doesn't happen often, but it does indeed happen. I Waited/Bartended to get through college. I never partook in messing with peoples food, but a few folks I worked with did. Not a shock, but they were some pretty low character individuals. They even had a code that they used when they wanted someones food "doctored" up.

I can assure you though, that it will NEVER happen unless you are a grade A Jerk to the staff at the restaurant. It is pretty much as simple as that.
 

CATCH17

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Joe Rod;2824587 said:
I hate to tell you, it doesn't happen often, but it does indeed happen. I Waited/Bartended to get through college. I never partook in messing with peoples food, but a few folks I worked with did. Not a shock, but they were some pretty low character individuals. They even had a code that they used when they wanted someones food "doctored" up.

I can assure you though, that it will NEVER happen unless you are a grade A Jerk to the staff at the restaurant. It is pretty much as simple as that.

Fast food places scare me though.

You never know about those guys.
 

daschoo

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just missing the list at number fourteen is you should specify the shade of yellow you would like your fries cooked too, it makes us respect you as it shows you really know your food and will mean you receive better service.
 

lewpac

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I read this article yesterday and enjoyed it.

I'll never forget, working odd-jobs in High School, I worked at this BBQ joint for about a year or so. We'd close at 11:00 at night and always tried to get a head start on the clean-up. The goal was to get the hell out of there by about 11:10 if we handled it right.

Most of the time, the place would be DEAD, I mean absolutely nobody in or out by about 9:30-10:00, and we had another hour to get through. So we'd start the clean-up, which is no small job at a BBQ joint. Sure enough, about half the time, somebody would come strolling in around 10:45 and order five BBQ Pork sandwiches, five fries, etc.................

The problem was that it takes almost the same amount of time to clean up after one order as it does cleaning up after the whole night. Used to really piss me off..................Now the "fish rots from the head down", so at that point, I'm mad at the customer, don't want to make his food, and I'm not getting out of there until mid-night. All because of this customer.

So what kind of food do you think he's getting? It's not gonna' be the "Chefs Special", I'll tell you that! It was usually whatever we had to slap together, get him out of there, and lock the doors before someone else came in for a late night snack.
 

jackrussell

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Gee...a list of what is expected from the CONSUMER.

I'll have to get onto my list of what I expect from the HIRED HELP.

Good grief, it's like we're the ones who should feel priveleged to have them do THEIR JOB.
 

theogt

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jackrussell;2824656 said:
Gee...a list of what is expected from the CONSUMER.

I'll have to get onto my list of what I expect from the HIRED HELP.

Good grief, it's like we're the ones who should feel priveleged to have them do THEIR JOB.
Here here. Stop complaining and refill my drink.
 

bbgun

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I'd only spit in the food of child molesters, animal abusers, or boat owners.
 

CF74

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daschoo;2824617 said:
just missing the list at number fourteen is you should specify the shade of yellow you would like your fries cooked too, it makes us respect you as it shows you really know your food and will mean you receive better service.

Say what???:confused::confused::confused::huh:
 

peplaw06

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bbgun;2824690 said:
I'd only spit in the food of child molesters, animal abusers, or boat owners.
Boat owners should go at the top of the list.
 

peplaw06

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Yeagermeister;2824695 said:
You'd have to read the tip your waiter thread to understand. :laugh1:
That's 8 hours of my life that I'll never get back.
 
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