-Om- said:
Silverbear, how many members at the site you're moderating?
At the new board, we just went over 600 members about 2 weeks ago... over on the Rantatorium, I don't really have a clue...
My reason for being in this thread is the question I asked Hostile about how this board would deal with the kind of massive influx of posters we've had this week, and the countless flat-out trolls and troll posts, if it did not have a smack board.
But we DO have a smack board... if you guys had one too, it might make your job a bit easier...
The kinds of things you're talking about to control flaming are fine with a manageable amount of traffic. We longer have that luxury. With 20,000-plus members, we spend more and more of our time simply stamping out the hottest fires.
I take your point... the only response I have is that maybe you should think about some more moderators... surely you have some good, level-headed posters in there that could help manage things??
Here, with a fraction of the membership/traffic, they simply sweep the stuff to a smack board. There, where we'd rather not have the mindless drivel at all, we either handle it behind the scenes where we think the poster might actually have something to add to the conversation, or, if they prove to be the classic trolls they look like at first blush, we simply make them go away.
All of that smacks of good moderation, but it doesn't explain why you're so quick on the trigger with relatively innocuous posts... trying to be constructive here, it looks to this outsider like you guys make a semi-regular habit of nuking anything you don't much approve of, and some innocent posters get burned along the way...
I didn't jump in on this to support the trolls who came back here woofing about how they'd "made" you ban them, those clowns got exactly what they deserved... but from what I can see, LTN just made a post sticking up for CowboysPrincess, after RedskinsBlondie came in here and started up with our Princess... she posted that CP was blonde, brainy and no bimbo (clearly working on her alliteration that day), and apparently some of your folks went postal at that remark, assuming she was calling Blondie a bimbo... and next thing you know, LTN was banned...
I ask you, does that seem right to you?? I know LTN, she's the one who convinced me to start hanging out in here, and I know for a certainty that she is not a troll... this is the main basis of my claim that you guys wield a heavy hand when it comes to banning people... of course, I may be guilty of stereotyping y'all based on one incident, and maybe it was an honest mistake on your part (not you personally, the board) banning her... but when I read the juvenile bragging by Art, one of your moderators, about how he'd punked out a Cowboys fan at FedEx on Sunday, it struck me that he in particular shows the mindset that would ban anybody who dared to get in his face...
My comments about the cowardly nature of your board were made in that context... perhaps I just stumbled into a bit of an anomaly for your board, but it's all I have to judge you on...
I don't expect other boards to do things our way, but I would like to think people who run other boards can appreciate the realities of trying to run one that's exploded in size over a very short period of time. We are actively working out new protocols for handling hundreds of new members a week and sorting the wheat from the chaffe.
I'd ask some consideration while we do that, if only from people who have a sense of what is involved.
I have a full appreciation of that, I even got "defrocked" as a mod on another board because they thought I was too heavy-handed dealing with the trolls (and I just deleted or edited offensive posts)...
I've also developed a healthy respect for both you and Henry, this being the first time I've run across either of you... I find you both to be intelligent and articulate, and sincere in your attempts to do right by your board... so I'd ask a little consideration of my own-- that you think about my criticisms about how heavy-handed your board has been in the recent past dealing with some fans of other teams, and that you maybe make a point on your board that you don't appreciate your members trolling other boards, if only because it draws trolls to yours, looking for retaliation... when I first voiced these opinions, I was troll baiting, but now I'm offering these criticism constructively... an outsider's perspective, if you will...
A pox on every troll everywhere... you have my solemn assurances that I will never, ever pollute your board with that kind of juvenile nonsense...
Oh, and you really should do something about that jagoff Art, he gives your board a bad name... it would be one thing if he was just a regular, but for a MODERATOR to act like that?? Having gotten to know you a little, I'll bet you cringe every time you read that garbage from him...