Jerry Jones is a narcissist, with an ego that easily eclipses the norm. HIs personality may be atypical but it is still a personality. Someone's personality is influenced to act upon what it perceives has been done to it.
Justified or not, JImmy Johnson dogged Jones. His narcissism has fueled a grudge for, literally, three decades. There have been more than one occasion where Jones has self-deflected on camera or into a microphone weakly explaining why Johnson has not been inducted into the Ring. He should simply say Johnson was a jerk to him and be done with it but he never does.
On the other hand, the vast majority of fans of Jones' franchise do not dog him within his presence. There are no raucous chants of 'JERRY IS A STUPID GM!' at games. Hecklers do not show up whenever media stops and pushes a microphone in his face and start yelling, "STEP DOWN JERRY!" Etc. Exactly how often does Jones hear an angry caller speaking negatively about him whenever HE calls into a radio show?
What has been Jones' general experience with his franchise's fans?
They show up at games in the tens of thousands.
They buy tens of millions of dollars worth of his merchandise and apparel.
They should up for tours at The Star.
What have fans done collectively over three decades and to a personality like Jones to judge them in a negative light?
I don't know.
I'm going to work.